← Back to Home

Privacy Policy

Last updated: December 2024

1. Introduction

GridHubCloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud governance services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, company name, job title, and phone number provided during registration or contact requests.
  • Usage Data: Information about how you interact with our services, including access times, pages viewed, and features used.
  • Cloud Infrastructure Data: Metadata about your cloud resources necessary to provide our governance services (we do not access the content of your cloud workloads).
  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process your requests and respond to inquiries
  • Send you service updates and administrative messages
  • Analyze usage patterns to enhance user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our services (hosting, analytics, support).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@gridhubcloud.com